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SHIPPING & RETURNS
All products are shipped by air in package through EMS, DHL or some special lines for certain countries, marked as a free gift no more than 30$ in value at the aim to avoid unnecessary taxation. It takes around 5-7 days to arrive in normal situation.
We offer free shipment for orders over $2000 or equivalent in other currencies.
Any return due to personal reasons or non-quality issues will not be accepted by Atelier Elegant, all returns due to quality issue are accepted in conditions that the product is not used. Any replacement or exchange is possible in condition that buyer takes charge of the back-and-forth transportation fee. In case of any Customer issue or inspection during the return, Atelier Elegant is free of responsibility. Any taxation raised by the China Customer or Customer in any other country will be at the charges of buyer.